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I’Velo Urban

We spend our days between traffic lights and desktops. We breathe the air we breathe, we are sedentary and, at least once a year, we would like to change our lifestyle!

You’ve got where you need to go: choose I’Velo Urban, the first and largest bike-sharing system in Romania.

We already have four 4 years and 15 stations, and the growth of our project demonstrates an increase in the popularity of the bicycle as a utility vehicle, which generates an increasing need for integration in this sustainable and healthy system.

If we have convinced you, we will give you some useful details about our service and the facilities you have.

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I’Velo Urban Card

If you are over 16 years old, come to the headquarters of Velo Urban from Prof. Ion Bogdan street, no. 21 (Dorobanți area) to make a Velo card. The schedule of the headquarters Velo Urban is from Monday to Sunday, from 10.00 to 18.00.

You can also get your card from the Velo Relax centers: Herastrau Park – Charles de Gaulle entrance, Youth Park – Gheorghe heincai entrance, IOR Park – the Earth Globe entrance.

Card value: 7 lei (it is paid only once, when it is issued).

I’Velo Urban
is available 24/7.

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Info / Service
021 327 57 78

For any question or problem you can call us daily at our call centre number, between 10:00 – 22:00.

Remember that the bike can be rented with a valid subscription, which will allow you to use the bike unlimited. You can ride your bike in sessions of 2 hours with the mention that, before 15 minutes after the expiration of the 2 hours, the “Extra time” button will be activated, and you will decide, whether or not to extend the riding session. Exceeding the riding period without scanning the bike entails additional costs.

In addition, with the I’Velo subscription you have access to the I’Velo Relax bicycles, those in the parks. Don’t forget to return the bikes from where you took them: those from the automated stations to any other automated station, those from the Relax centers, to another Relax center.

Exceeding the minutes included in the pedaling session entails additional costs.

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How do I rent?

  1. You log in on the control panel of I’Velo Urban stations.
  2. You select an available bicycle and pick it up from the bicycle rack after 10 seconds.
  3. The number of rentals is unlimited. 15 minutes before the expiration of 120 minutes, the EXTRA TIME button will be activated and you will choose whether or not to extend your ride. The extension of the race is free.
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How do I return the bicycle?

  1. Identify a free post in the automatic bicycle rack; the available posts are marked by the green light.
  2. Place the bicycle in the post you have chosen.
  3. Once placed, the bicycle will be locked automatically, and the rental session is closed.
  4. Bring the card close to the control panel and log in.
  5. Notice the status of your account; if you have extra cost, you must pay it before the next rental.
  6. Optionally, print the receipt.
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FAQ

I’Velo Urban is the first automated bike-sharing service in Bucharest. The bicycles can be rented based on cards and are available 7 days out of 7.

The novelty of the concept is the bicycle rental to travel fast and to avoid the crowded traffic in the central area of the city.

Users can use the bicycle many times a day, based on any type of subscription (daily/monthly/3 months/6 months/annual). Returning the bicycle later than the allowed cycling time is charged extra, regardless of the type of subscription.

To become I’Velo Urban user, you must obtain the I’Velo card, that you can pick up, on a fee, from one of the I’Velo Relax rental centers of Herăstrău Park (Aviatorilor subway) or Tineretului Park (Șincai entry).

Once you have picked up the card, you can make a subscription either at the center where you picked up the card or subsequently on www.ivelo.ro / my account.

Once you took possession of your card, you can go to any I’Velo Urban station to rent a bicycle, the renting steps are:

  1. bring the card close to the reader under the main screen,
  2. enter your PIN code,
  3. choose a bicycle, selecting the number corresponding to an available bicycle on the screen,
  4. pick up the receipt (if requested)
  5. pick up the bicycle you have selected within 15 seconds, from the position flashing green

For any type of subscription (daily/monthly/3 months/6 months/annual), users can make various rentals, depending on the allowed time, followed by a break. The cycling time and pause between cycling sessions, depend on the chosen subscription.

A green light post shows that the bicycle can be rented or can be returned.

The red light means a defect or unavailable docking post.

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